Operations Excellence: Achieving Sustainable Business Performance
Duration: 2 Days
PROGRAMME OVERVIEW
The Operations Excellence program is a 2-day intensive course designed to help professionals and organizations achieve peak operational efficiency, productivity, and quality. This course provides participants with essential tools and methodologies to implement best practices in operations management and continuous improvement. The program covers Lean principles, Six Sigma methodologies, and key strategies for reducing waste, optimizing resources, and driving sustained operational performance. Ideal for operations managers, process engineers, and team leaders, this course empowers participants to lead their organizations to operational excellence.
LEARNING OUTCOME
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Understand Operations Excellence Principles: Comprehend key frameworks such as Lean, Six Sigma, and Total Quality Management (TQM) and their impact on enhancing business performance.
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Identify and Optimize Processes: Map and analyze critical processes within their organization using tools like value stream mapping and process flow analysis to identify areas for improvement.
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Implement Lean Methodologies: Apply Lean principles to reduce waste, streamline processes, and improve operational efficiency across various business functions.
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Utilize Six Sigma and DMAIC: Leverage the Six Sigma DMAIC framework (Define, Measure, Analyze, Improve, Control) to assess process performance, identify root causes of inefficiencies, and implement sustainable improvements.
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Drive Continuous Improvement: Foster a culture of continuous improvement by applying Kaizen and integrating Lean and Six Sigma strategies to sustain long-term operational excellence.
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Develop an Operations Excellence Roadmap: Create a customized operations excellence plan to guide their organization towards sustained productivity, efficiency, and quality.
WHO SHOULD ATTEND?
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Operations managers and team leaders
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Process engineers and quality managers
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Continuous improvement professionals
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Executives responsible for operational performance
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Anyone involved in driving operational efficiency within their organization
PROGRAMME MODULES
Day 1
Introduction to Operations Excellence and Lean Principles
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Understanding Operations Excellence and its impact on business performance
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Key principles and frameworks: Lean, Six Sigma, and Total Quality Management (TQM)
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Identifying and mapping key processes within operations
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Introduction to Lean thinking and the seven types of waste
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Value stream mapping and process flow analysis
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Techniques for reducing waste and improving process flow
Day 2
Six Sigma and Continuous Improvement
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Overview of Six Sigma and the DMAIC framework
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Tools for measuring and analyzing process performance
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Root cause analysis and problem-solving techniques
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Building a culture of continuous improvement and implementing Kaizen
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Integrating Lean and Six Sigma for maximum impact
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Developing and implementing an operations excellence roadmap
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Case studies and practical application exercises
WHY CHOOSE BRAINSTORM SKILLFORGE?
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Industry Expertise: Our program is built on years of experience in delivering top-tier training across various sectors.
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Interactive Learning: Our methodology prioritizes active participation and practical application, ensuring you master the skills you need.
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Holistic Approach: We equip you with both the theoretical knowledge and the practical skills necessary for exceptional training.
Programme Features and Highlights
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HRDF Claimable: This course is HRDF claimable, with applicable terms and conditions.
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Case Study: Participants will work on a detailed case study that mirrors real-world training scenarios, providing a practical platform to apply the concepts learned. Feedback from peers and instructors will further enhance their learning experience.
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Programme Faculty: Our distinguished faculty comprises veteran trainers with deep expertise in adult education, instructional design, and corporate training. They bring valuable insights and practical strategies, ensuring participants gain a rich, well-rounded learning experience.
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Program Language: This program is offered in English, Malay, and Mandarin. Participants may select their preferred language during registration.
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The Learning Experience: The program combines expert-led lectures, dynamic discussions, hands-on exercises, and peer-reviewed practice sessions. Designed to be highly engaging, the course focuses on real-world application, ensuring that participants not only learn but also effectively implement their new skills.
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Online Training: For those who prefer remote learning, our online version offers live, interactive sessions that deliver the full training experience in a virtual setting, ensuring you get the same level of engagement and learning outcomes.
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In-House and Corporate Training: Tailor this program to your organization's needs with our in-house training options. We work closely with you to customize the content, aligning it with your specific goals and team dynamics.
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Training Location and Facilities: Choose from our Jalan Yahya Awal center, partner venues in hotels, or request in-house training at your location. All venues are selected to create a conducive learning environment, with optional meal arrangements available upon request.
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Early Registration Encouraged: Due to the program's comprehensive nature and high demand, we recommend registering early as seats fill up quickly. Secure your spot in this transformative training experience today.
CERTIFICATE
Upon successfully completing the program, participants will receive a certificate that validates their proficiency in training delivery and facilitation. For accredited programs, participants will be awarded dual certification, including recognition from the relevant professional body, ensuring enhanced credibility and industry recognition.
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